Machine Vision: End User Solutions
Customer Support
Local ASP
DALSA IPD products are sold and supported through a professional global network of Automation Solution Providers. These ASPs are well equipped to support your 24/7 needs. Each ASP is regionally backed by DALSA IPD sales and technical support staff, assuring quick response to any technical issues or emergencies that may arise. Please contact your local ASP before calling DALSA IPD Headquarters direct.
Online Support
Please visit our self-serve online download center for up-to-date product documentation, software service packs, CAD drawings, and more. More comprehensive information, such as some software updates, is only available to the ASP network.
Direct Support
To contact DALSA IPD directly:
Tel.: 978-670-2002
Fax: 978-670-2010
support@goipd.com
Product Warranty and Repair
All IPD products are covered by a full one-year warranty. Products repaired or replaced within this warranty period maintain their original warranty. Products repaired or replaced outside the warranty period are warranted for 90 days from invoiced date of return. Contact your local distributor for product repairs or returns.
3rd Party Suppliers
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Lighting • NER • CCS America • Advanced Illumination • Metaphase |